The “Prairie Dog” line of boring equipment was founded in 1968. Since then, we have developed a full line of Prairie Dog horizontal earth boring machines, ranging from a versatile 22-pound hand-held machine for 2” to 4” holes up to a heavy-duty 395-pound machine for 3” to 28” holes over 200 feet in length.

Meet Bill Anderson of Prairie Dog Boring Equipment

Read Voyage Houston’s article on Prairie Dog Boring Equipment

Company overview and policies

Prairie Dog Boring Machines are renowned for offering exceptional value in utility boring. These machines are designed with simplicity, durability, and cost-effective maintenance in mind. When it comes to dependability, accuracy, and versatility, Prairie Dog machines outshine missiles and moles.

 

One of the standout features of Prairie Dog Boring Machines is their ability to bore multiple-size holes, a capability that sets them apart from traditional missile systems. Unlike missiles, which lack this versatility, Prairie Dog machines can adapt to various project requirements.

 

Another advantage of using Prairie Dog machines is that they eliminate the need for expensive air compressors. Instead, all you need is a water source with municipal-type pressure, making them more cost-efficient and accessible.

 

In addition to their standard features, Prairie Dog offers a range of accessories and the flexibility to build machines to custom specifications. Their commitment to customer satisfaction is evident in their dedicated customer service team, who are available during regular business hours without phone trees or voicemail.

 

Prairie Dog Boring Machines have gained a reputation for their longevity and reliability in the field, with some machines still in use after 20 years of service. This speaks to the durability and quality of their American-made transmissions.

 

For more information or to discuss your specific requirements, feel free to contact Prairie Dog Boring Equipment at 281-448-8442 during their operating hours of 7:30 AM to 4:30 PM CT, Monday through Friday.

 

Our Capabilities

Prairie Dog horizontal earth boring machines have become increasingly popular around the globe. These machines are utilized by various industries, including water and sewer utilities, plumbing, electrical, telephone, cable, landscaping, and irrigation contractors, among others. Their exceptional accuracy in short bores makes them an ideal choice for force main or low-pressure sewer system installations.

 

One of the distinguishing factors of Prairie Dog machines is their rugged durability, as evidenced by the continued use of machines that are over 20 years old. This longevity speaks to their reliability and resilience in the field.

 

For those currently relying on alternative methods, such as piercing tools for boring, Prairie Dog machines offer a superior solution. They provide greater accuracy and can operate effectively in a wider range of soil conditions. Furthermore, these machines require minimal maintenance, offering convenience and efficiency to users. All these benefits come at a comparable price point, making Prairie Dog machines a cost-effective choice.

 

For more information about the company overview and policies, please visit our FAQs section of our How it works page

Return Policy:

  1. The customer is liable for all shipping costs when returning or exchanging an item to Prairie Dog Boring Equipment unless the product has been damaged during shipping. This policy also applies to warranty returns.
  2. As stated in the Return Policy, when returning an item for credit, a 25% restocking fee will be charged to your account. This policy also applies to shipments that are refused and returned only after the item has been shipped. If the item has not been shipped or a shipping ticket printed, then we will cancel the order and return 100% of your money.
  3. All cancellations after shipment are subject to a 25% (of the total invoiced order) cancellation fee. Return shipping of the product is not refundable.
  4. Any shipment received in conditions other than brand new will be charged a 50% restocking fee of the total amount.
  5. It’s the customer’s responsibility to report any damages/shortages within 48 hours of receiving the product. No claims will be accepted after 48 hours.
  6. No returns will be accepted without authorization from Prairie Dog Boring Equipment, Inc.  Once Authorization is approved, the customer will be issued a Return Merchandise Authorization number or RMA number.
  7. The Return Merchandise Authorization or RMA is valid for 30 days ONLY. After the 30-day time limit, the RMA remains invalid.
  8. There are absolutely no returns on used or damaged products other than freight-related damages.
  9. The purchase price at the time of sale is final.
  10. ALL returns are subject to approval by Prairie Dog Boring Equipment, Inc.

 

Limited Warranty:

To the original purchaser for 1 year from the purchase date, we will repair or replace at our option and free of charge any parts found to be defective under normal use and service, as outlined in the operator manual, resulting from defects in material and/or workmanship after an examination at our factory in Houston, Texas.

All transportation charges, damages, and losses incurred in connection with the transportation of all parts for inspection, replacement, or repair under this warranty shall be borne by the purchaser.

The express warranty contained herein shall not be applied to any boring machine attachment or part that has been altered in any way, nor shall such express warranty apply to any damages resulting from accident, misuse, or abuse, nor shall such express warranty apply to any damages resulting from failure to follow the Prairie Dog Boring Equipment, Inc. instruction for operation and maintenance of boring machine attachments and parts.  Also, the express warranty contained herein shall not apply to engines, clutches, gearboxes, etc., which are not of our manufacture, as they are covered by the design and specification changes on future machines without notice and without obligation on our part to present owners.

The foregoing express warranty is in lieu of all other express warranties.  Prairie Dog Boring Equipment, Inc. neither assumes nor authorizes any other person, natural or corporate, to assume for it any other obligation or liability in connection with or with respect to any boring machine attachments or parts.

Prairie Dog Boring Equipment ,Inc. Hereby disclaims any and all implied warranties, including, but not limited to, warranties of merchantability and fitness for any particular purpose, if and to the extent, but only if and to the extent, that such disclaimer is not forbidden by any applicable law and any implied warranties, including, but not limited to which Prairie Dog Boring Equipment ,Inc. is so forbidden to disclaim by any applicable law, are limited to the periods of the express warranty as defined in the first paragraph of this warranty. Prairie Dog Boring Equipment, Inc. shall in no event be liable for any consequential, incidental, or special damages and/or expenses.

 

Warranty Procedure:

If warranty service is needed, contact your nearest authorized dealer or Prairie Dog Boring Equipment, Inc.  For prompt attention, our service department will need to know the trouble experienced and the total number of hours the boring machine has been operated.  If you differ from our service department’s decision on warranty claims, ask your service department to submit all supporting facts for our review.  If Prairie Dog Boring Equipment, Inc. decides that your claim is justified, you will be fully reimbursed for those items accepted as defective.

To avoid misunderstandings that might occur between boring machine owners and Prairie Dog Boring Equipment, Inc., we are listing causes of boring machine failures, where repair or replacement is NOT covered by Prairie Dog Boring Equipment, Inc. warranty.

ABUSE OR NEGLECT

1. Parts that are scored or broken because the machine was operated without sufficient lubricating oil or the power grade of oil are not covered by warranty. Check the oil level at least every five hours and refill when necessary.  Change oil as recommended.

2. Damage or wear caused by dirt that enters the machine because of improper maintenance is not covered by warranty. Clean and re-oil regularly.

3. Warranty does not cover the adjustment of the machine unless the need for such repair is the result of defects in material or workmanship or both. Minor adjustments are NOT covered by warranty.

4. Broken parts that result from improper operation, overspeeding, lugging, or abuse in operation are not covered by warranty.

5. Repair or adjustment of associated parts that are not manufactured by Prairie Dog Boring Equipment, Inc. will not be covered by Prairie Dog Boring Equipment, Inc. warranty.

6. Only ORIGINAL PRAIRIE DOG BORING EQUIPMENT, INC. PART OR PARTS APPROVED PRAIRIE DOG BORING EQUIPMENT, INC. may be covered by warranty.

7. About improvements: Prairie Dog Boring Equipment, Inc. is continually striving to improve its products, therefore, we reserve the right to make improvements or changes when it becomes practical to do so, without incurring any obligations to make changes or additions to the equipment sold previously.

WARRANTY IS AVAILABLE ONLY THROUGH SERVICE CENTERS OR SERVICE DEPARTMENTS THAT HAVE BEEN APPROVED AND AUTHORIZED BY PRAIRIE DOG BORING EQUIPMENT, INC.